Privacy Policy

Our Commitment to Your Privacy

At LWG Lake Oswego Concrete, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information you provide when using our website or services. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information that you voluntarily provide to us when you request a quote, contact us, or use our services. This may include:

• Your name, email address, phone number, and mailing address
• Property address and details about your project
• Payment information when you hire us for services
• Communications you send to us, including emails and messages
• Technical information such as your IP address, browser type, and device information when you visit our website

How We Use Your Information

We use the information we collect for the following purposes:

• To provide quotes and estimates for concrete services
• To communicate with you about your project and our services
• To schedule appointments and complete contracted work
• To process payments and maintain business records
• To improve our website and customer service
• To send you updates about your project or our services (you can opt out at any time)
• To comply with legal obligations and protect our legal rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, such as payment processors or scheduling software, but only to the extent necessary for them to perform their services. These providers are required to keep your information confidential. We may also disclose your information if required by law or to protect our rights and safety.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website. You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any passwords or account information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Business records, contracts, and payment information are kept for the period required by applicable laws and regulations.

Your Rights and Choices

You have the right to access, correct, or delete your personal information that we hold. You may also opt out of receiving marketing communications from us at any time by contacting us or following the unsubscribe instructions in our emails. If you have questions about your data or want to exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website with an updated effective date. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at hi@concretelakeoswego.com or call (971) 289-1988. You may also reach us by mail at 406 Lake Bay Ct, Lake Oswego, OR 97034, USA.